This Subscription Agreement (the “Agreement”) is effective on the initial date of purchase, by and between Ivím Health LLC, (“Ivim”), and the subscriber (“You” or “Your”), each also referred to as a “Party” and together as the “Parties.”
- Subscription Services
1.1 From Ivim’s acceptance, and while this Agreement remains in effect, Ivim agrees to provide You with access to personalized health and wellness guidance information and product sourcing (the “Service”) on a subscription basis, in accordance with this Agreement and the other terms set forth in this Agreement.
1.2 You agree to pay Ivim the applicable subscription fees for the Service as specified on the Ivim’s website portal or as otherwise agreed in writing that both Parties approve. This includes fees for both monthly programs as well as fees for packaged programs which occur over the course of a specified duration. Because being an Ivim member and signing up for monthly Ivim programs provides 24/7 access to scheduling with a medical provider, there is no refund available for these fees, and Your obligation to pay the remaining fees for the program cannot be cancelled at any time once the payment terms have been agreed upon. By purchasing any 3, 6, or 12 month program, this includes medical visits, consultations and personal health coaching, and You are contractually obligated to pay all remaining fees, including the monthly Ivim membership fee of $74.99, through the ending month of the 3, 6, or 12 month program You purchased.
- Automatic Payment Drafting
2.1 As a subscriber of the Service, You authorize Ivim to automatically charge to You subscription fees for the Service by drafting (withdrawing) funds on a continuing month to month basis using Your preferred payment method (explained in Ivim’s checkout process) until You or Ivim terminate your subscription in accordance with the terms of this Agreement.
2.2 You are responsible for maintaining and providing to Ivim accurate method of payment information, including changes of name, address or source of payment. You must promptly notify Ivim of any changes to Your information including any alteration of payment method.
- Term and Termination
3.1 This Agreement begins on the date of purchase. The purchase acknowledges the acceptance of the agreement on behalf of You and Ivim and
will then continue on a month-to-month basis unless and until properly terminated either directly by You or Ivim on the Ivim website using the instructions at
www.ivimhealth.com\faq (effective immediately upon notice) or by sending a text message or an email using
support@ivimhealth.com indicating you are terminating your Ivim subscription. This request must be made at least 48 hours in advance from the timing of your subscription renewal, otherwise, Ivim cannot guarantee the request will be processed in time.
3.2 Ivim may terminate this Agreement immediately at any time via the website and will do so if You directly, or through anyone acting on Your behalf or with Your authorization, breach any term or condition in this Agreement or in Ivim’s Terms of Service.
- Access and Use of Service
4.1 You shall use the subscription Service solely for its intended purposes and in compliance with all applicable laws, regulations, and Ivim’s Terms of Service.
4.2 You shall not share, transfer, or sublicense Your access to the Service or payment obligations with any other individual or organization, without Ivim’s prior written consent.
- Smart Devices
5.1 In order to provide comprehensive health and wellness services, some patients may require additional health monitoring through the use of bio monitoring devices. Ivim Health may provide equipment to subscribing members, including but not limited to weight monitoring equipment such as weight scales, to Ivim Health members at no additional cost. This equipment is to be used solely for the purposes of the subscribers health and wellness program. Outside use of the equipment, use by another party, or reselling of the equipment is prohibited. This equipment is the property of Ivim Health and may be requested to be returned or may be deactivated at any time, including upon cancellation of Ivim membership.
5.2 In some cases Ivím may also provide devices at no additional charge when testing new bio-monitoring devices. These devices remain the property of Ivím and can be disabled at any time, including upon membership termination by you, the patient.
- Intellectual Property Rights
6.1 You acknowledge that Ivim owns all intellectual property rights (copyright and trademarks) on the Ivim website or related to the Service and any related documentation or materials provided by Ivim.
6.2 You are being granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for the duration of this Agreement.
- Confidentiality
7.1 Both Parties agree to maintain the confidentiality of any proprietary or confidential information received from the other Party, except as required by law or with the other Party’s prior written consent.
- Limitation of Liability
8.1 To the maximum extent permitted by law, Ivim’s ’s total liability for any claim arising under or in connection with this Agreement shall be limited to the amount of fees paid by You to Ivim in the preceding 12 months.
- Governing Law and Jurisdiction
9.1 This Agreement shall be governed by and construed in accordance with the laws of Michigan without regard to its conflict of law principles. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts located in Michigan. To be effective, any notices You give to Ivim must be provided to Ivim on the Ivim website using ivimhealth.com\contact or sent certified mail return receipt requested to Ivim’s Principal Mailing Address at 4200 Regent Street, Suite 200, Columbus, OH 43219
- Entire Agreement
10.1 This Agreement, along with Ivim’s Terms of Service and Privacy Policy, constitutes the entire agreement between the Parties with respect to the Ivim subscriptions and supersedes any prior agreements, understandings, and representations. It may be supplemented but not replaced by other agreements Ivim and You make for other services or purchases of products through Ivim.
