FAQ
At IVIM, safety is our number one priority. During your telehealth consult, a physician will review your specific medical history, current medications, and other health-related information to ensure that the supplements you have selected are both safe and specific to your wellness goals. After your telehealth visit, a prescription will be sent to one of our FDA-regulated sterile compounding pharmacies, and the supplements will be delivered directly to your door.
Bioavailability refers to the rate and extent by which supplements, drugs, and metabolites are absorbed into our bloodstream and delivered to the target tissues. The higher the bioavailability, the greater the amount of absorption and potency of the supplement.
The most significant benefit to injectable supplements is greater bioavailability, guaranteed, every time. This is in contrast to the bioavailability of oral supplements, which is highly variable. When supplements are taken orally, they are first metabolized by the gastrointestinal tract and then absorbed into your bloodstream. Many factors can impact oral supplements’ nutrient absorption, such as chronic gastrointestinal issues, stomach ulcers, metabolism, chronic illnesses, medications, diet, or even prior surgeries. Injections remove many variables by allowing the substance to bypass metabolism and absorption via your GI tract and deliver the supplement directly into your bloodstream, thus allowing for greater bioavailability.
Absolutely! Intramuscular injections are a safe and effective way to administer supplements. After placing your order, we will provide you with a step-by-step instructional video with information on safely administering your intramuscular injections. Please also be sure to review all included safety materials and protocols before your injection.
IVíM started in late 2021 and is in the process of obtaining licenses in all 50 states. To learn when we bring new states to our portfolio, please sign up for our newsletter.
We currently do not accept insurance, all services are self-pay. However, we will process prior-authorization through commercial prescription drug plans. See our prior-authorization information for more details.
Yes, Injections can expire. It is important to look for the expiration data on your prescription bottle.
If you didn’t receive a confirmation text that the prior auth was received then we did not receive it. Please login to your account. Select “prior auth” to submit a new form. If it is approved, you will need to call in to your insurance to determine what your out-of-pocket cost will be for the medication. If it is denied, you will be eligible for our accessibility programs with semaglutide starting at $199/month.
Then you are eligible for our insurance-free accessibility programs starting at $199/month. Schedule a free virtual consult on our website to get started.
If you were approved for insurance coverage, your next step is to call your insurance to see what your coverage is for and then schedule a consultation to get your prescription sent. In the meantime, check with your local pharmacy to confirm its in stock prior to your appointment.
If you have been denied by your insurance, you are still eligible for our accessibility programs. This includes semaglutide starting at $199/month and tirzepatide starting at $299/month. You can schedule a consultation through your account portal, however we are currently booked in several states.
Schedule a virtual consult to get started on our affordable accessibility programs starting at $199/month. We deliver your medication to you from the pharmacy. Unfortunately, insurance will not cover the compound form of the medication.
If you have submitted a prior authorization, you must wait for the result prior to scheduling. Once your approval or denial comes in, appointment availability can be found through your my account page scheduling platform. Unfortunately, many states are booked for several weeks. Please check back regularly as we are adding new availability and providers regularly.
Up to one week on average. You will receive a text from your insurance and ivím stating whether you were approved or denied. Once received, schedule a virtual consult on our website to either get your prescription or start the accessibility program.
Membership is $74.99/monthly. This includes concierge access to the Ivím medical team, mobile health app access, custom meal tracking, nutrition guidance, and access to the Ivím Community.
You can cancel your membership online through your My Account page. Keep in mind that we will not be able to provide any future prescription refills if you are no longer a member.
Ivím is now in Alaska, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas, Utah, Vermont, Virginia, Washington, Washington, D.C., West Virginia, Wisconsin, and Wyoming.
Orders are usually processed within 7 business days of payment of your invoice. However, delivery times may vary depending on date of your telehealth appointment, types of medications ordered, and medication supply.
At IViM we only offer prescription grade supplements compounded and formulated at one of our partnering FDA-regulated compounding pharmacies. Because these are prescription supplements, they can only be given to the person listed on the prescription supplement vial and cannot be returned.
Not sure which supplements are best for you? No problem! Please send us an email or connect via our messenger to chat with one of our specialists. You can also schedule a free telehealth appointment with one of our providers in order to determine which supplements are best for you.
Unfortunately, no. To ensure the highest quality and safety of our products, our physicians and medical providers are required to have a valid medical license in your specific state. We are currently in the process of obtaining licenses in all 50 states.
Want to know when we will be available in your state? Sign up for the IVIM newsletter.
To get started on your weight loss journey with IVIM Health you will want to make sure you are registered on our website and you can schedule directly online from there.
The following tips will help your telehealth video consult run smoothly. Note: You will receive a text message with an access link to your virtual video consult. You must click the link to start the virtual consult. Please do not wait for your provider to call you. Initial consults last 10-20 minutes.
Before the start of your video medical consult
- Test the technology before the visit.
- Choose a private location with minimal background noise. You will want to be able to discuss your health care issues in private, free from distractions and interruptions.
- Find a well-lit location. Make sure there is good lighting so your health care provider can see your face clearly. Turn any music, television, or video games off for the duration of your appointment.
- Make sure the camera is steady. Set your computer or laptop on a flat service or prop up your phone or tablet on a desk or table.
- Make sure you are in the middle of the screen and the camera is at eye level. What you see on your screen is the same thing the provider will see so it is important to make sure that you are close to the screen and looking straight into the camera.
- Reduce background noise. Find a quiet place and reduce any potential distractions. Turn off alarms and sounds on other devices by selecting do not disturb.
- Close other applications. Close other applications on your device to improve your internet connection and reduce distractions.
- Stay focused. Try to avoid eating or drinking during your appointment. Do not do a telehealth visit while you are driving, exercising, or running errands.
- Dress appropriately. Patients should dress appropriately for their consultation as they would be for an in-person appointment.
- Please be on time. Patients should be punctual and ready to start the virtual consultation on time.
For patients who were denied insurance coverage, don’t have insurance, or can’t access the medication at their local pharmacy, we offer affordable accessibility programs starting at $199/month. The best part is the medication is shipped with expedited shipping directly to you from the pharmacy.
Yes, we accept FSA and HSA as form of payment. Simply use your FSA or HSA card as your form of payment once you receive your invoice.
Jump start programs enable patients just starting at lower titrations to get 3 months of medication for $199/month(Semaglutide) or $299/month(Tirepatide/Liraglutide).
Monthly Semaglutide plans are $299/month.
Monthly Tirzepatide plans start at $399/month.
The fastest way to refill your medication is to text or call 248-780-0050 to renew your script and we will submit a request to your provider. If you have medical questions or concerns, you can schedule a follow up appointment from the my account page.
Search “ivim health” in your app store on your mobile device.
Download our mobile health app for your dietary recommendations! Search ivim health in the mobile app store.
We have been booking up quickly. If there’s no appointment availability, keep checking back. We are adding new availability and providers frequently. If you submitted a prior auth, you cannot schedule until you receive your approval or denial which will come to your email. We look forward to serving you!
Tirzepatide starts at $399/month. Upfront cost of $1,197 for the member 3 month package. To switch your order, simply text 877-581-0039.
Semaglutide and tirzepatide are GLP-1 agonists that improve insulin sensitivity, increase resting metabolic rate, slow gastric emptying, and reduce appetite. The semaglutide studies show a 15% reduction in body weight after 68 weeks (2.4mg). The tirzepatide studies show a 22.5% reduction of body weight after 72 weeks (15mg).
The Semiaglutide study can be found here: Once-Weekly Semaglutide in Adults with Overweight or Obesity | NEJM. The Tirzepatide study can be found here: Tirzepatide Once Weekly for the Treatment of Obesity | NEJM. Some products offered are compounded products and have not been approved by the FDA. The FDA does not verify the safety or effectiveness of compounded drugs.
The New England Journal of Medicine has published the following articles: